Canada Privacy Policy

CANADA PERSONAL INFORMATION PROTECTION AND ELECTRONIC DOCUMENTS ACT (PIPEDA) PRIVACY POLICY

Last modified: September 19, 2024

  • OUR PIPEDA PRIVACY POLICY

    • We value and respect your privacy, and are committed to protecting it under this Privacy Policy. This Privacy Policy describes the types of information LABQUOTE (“Company”, “we,” “us” or “our”) may collect from you (“user,” “you,” or “your”) or that you may provide to us when you use or access the website www.labquote.ai (the “Website”), mobile application LABQUOTE (the “App”) (collectively the “Services”) and how we use that information. his PIPEDA Privacy Policy outlines how we collect, use, disclose, and safeguard personal information provided to us by users (`you`, `your`) in the course of our business operations. Please read this policy carefully to understand your rights and our obligations under the PIPEDA. By using our Services, you acknowledge that you have read and understood this PIPEDA Privacy Policy and our general.Privacy Policy.
  • CHANGES TO OUR PIPEDA PRIVACY POLICY

    We may update this PIPEDA Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the `Last Updated` date will be revised. We encourage you to review this policy regularly to stay informed about how we handle your personal information.

  • ACCOUNTABILITY

    We are responsible for the personal information under our control and have designated a Privacy Officer to oversee compliance with this PIPEDA Privacy Policy. Our Privacy Officer can be contacted at:

  • PERSONAL INFORMATION WE COLLECT

    We may collect the following categories of personal information:

    • Contact Information: Name, email address, mailing address, and phone number.
    • Account Information: Username, password, preferences, and settings.
    • Transaction Information: Payment details, billing information, and purchase history.
    • Communication Data: Information provided when you communicate with us (e.g., emails, messages, support requests).
    • Usage Data: Information about your interactions with our website or services, including IP address, browser type, operating system, and page views.
  • PURPOSES FOR COLLECTING PERSONAL INFORMATION

    We collect and use personal information for the following purposes:

    • Providing Services: To establish, maintain, and manage your account, process transactions, and provide you with the products or services you request.
    • Customer Support: To respond to inquiries, support requests, and communications.
    • Marketing and Communications: To send you promotional information, updates, and special offers (with your consent).
    • Improvement of Services: To analyze website and service usage, enhance our offerings, and develop new products or services.
    • Compliance with Legal Obligations: To meet our legal and regulatory requirements, such as tax obligations, and to enforce our terms and conditions.
  • CONSENT

    We obtain your consent to collect, use, and disclose your personal information, except where otherwise permitted or required by law. Consent can be given explicitly (e.g., by checking a box or signing a form) or implied through your actions (e.g., using our services). You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.

  • LIMITING COLLECTION

    We collect only the personal information necessary for the purposes identified in this policy. We do not collect personal information indiscriminately.

  • LIMITING USE, DISCLOSURE, AND RETENTION

    We use and disclose personal information only for the purposes for which it was collected or as otherwise permitted or required by law. We do not sell, trade, or otherwise disclose your personal information to third parties without your consent, except in the following circumstances:

    • Service Providers: We may share your personal information with third-party service providers who assist us in operating our business (e.g., payment processors, IT services) and who agree to use your personal information only for the purposes identified by us.
    • Legal Requirements: We may disclose your personal information if required by law or in response to valid legal processes, such as a court order or government request.
    • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred as part of the transaction.

    We retain personal information only for as long as necessary to fulfill the identified purposes or as required by law. When personal information is no longer required, we securely destroy or anonymize it.

  • ACCURACY OF PERSONAL INFORMATION

    We take reasonable steps to ensure that the personal information we collect is accurate, complete, and up to date. You are responsible for providing us with accurate and current personal information. You may request the correction or updating of your personal information by contacting us.

  • SAFEGUARDS

    We implement appropriate physical, technical, and organizational measures to protect your personal information against unauthorized access, loss, theft, and misuse. These safeguards include encryption, access controls, and secure storage systems. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.

  • OPENNESS AND TRANSPARENCY

    We make our privacy practices and policies readily available to you. This PIPEDA Privacy Policy explains how we collect, use, disclose, and protect your personal information. For further details or questions, please contact our Privacy Officer.

  • INDIVIDUAL ACCESS

    You have the right to access the personal information we hold about you. Upon request, we will provide you with a summary of your personal information and explain how it has been used and disclosed, subject to certain legal exceptions. You can request access to or correction of your personal information by contacting our Privacy Officer.

  • CHALLENGING COMPLIANCE

    If you have any concerns or complaints regarding our compliance with PIPEDA or this policy, you may contact our Privacy Officer. We will investigate your complaint and respond in a timely manner. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

  • COOKIES AND TRACKING TECHNOLOGIES

    We may use cookies and similar tracking technologies to collect information about your use of our website. Cookies are small data files stored on your device that help us improve the user experience. You can control cookie preferences through your browser settings. For more information, please refer to our [Cookie Policy].

  • CONTACT INFORMATION

    If you have any questions or concerns about this Privacy Policy, please contact us at:
    Labquote LLC
    10755 Scripps Poway Pkwy Suite F421
    San Diego, CA 92131
    info@labquote.ai
    866-522-7868

This PIPEDA Privacy Policy outlines our commitment to protecting your personal information in compliance with the Personal Information Protection and Electronic Documents Act, ensuring transparency in our data collection and processing practices.

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